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Account Manager/Program Manager
Requisition: 07013

Location: Silicon Valley

About SoftReach Services:

SoftReach Services is an independent consulting practice specializing in Program and Project Management services for high tech solutions.  SoftReach Services manages large projects and programs on behalf of its clients, integrating sophisticated computer and telephony solutions, such as Contact Center solutions and Enterprise Applications for Mobile Professionals.  SoftReach Services helps client with needs ranging from the organization of Software Engineering Programs, to the management of Offshore Development initiatives.
Project and Program Management are at the core of SoftReach Services, providing its staff an unparalleled opportunity to develop a career in Program and Project Management within a close-knit team of professionals.


This is a fulltime position for a savvy, seasoned professional with extensive experience managing client relationships, strong technical skills, strong experience working in Program and Project Management teams and a strong drive for success.


  • Align solutions to client needs, and establish win-win offerings to meet the client objectives and enhance the position of SoftReach Services within client organizations
  • Organize and coordinate client Programs, so as to meet client objectives.  Define and scope Projects which fulfill the client’s objective within the constraints of the Program.  Coordinate Project Management activities for Project Execution.
  • Organize and coordinate the activities of Project Teams, so as to meet the objectives of the Project regarding platform components and capacities
  • Maintain Project and Program Plans, report Status and resolve client concerns

Skills and Experience:

  • Extensive experience managing client relationships for a Professional Services organization, ideally within System Integrator
  • Experience managing Technology Programs, either as the lead Program Manager or in a prominent role supporting the lead Program Manager
  • Strong Technology Project Management experience, ideally on a Technology Program working as a member of a Project Management team
  • Interpersonal Skills: Team Player, Effective Communication Skills both Written and Verbal
  • Extensive experience using day-to-day productivity tools (ideally in support of Project Management activities), including Project, Word, Excel, PowerPoint, Outlook, Access and Visio
  • Results Oriented, Detail Oriented, Quality Conscious, Organized, Collaborative
  • College Degree in an Engineering Discipline preferred
  • System Engineering and Software Engineering skills are a bonus
  • Experience in any of the following disciplines is a bonus: Project Portfolio Management
  • Experience in any of the following areas is a bonus: Telecommunications, Contact Centers projects, Testing, Automotive
  • PMI Project Management Professionals (PMP) certification
  • Certification in Microsoft-Project

Fulltime Employee
Travel: up to 25%
Local Candidates Preferred

For consideration, please send your resume to Myra Winthagen at jobs@SoftReachServices.com.


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